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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare to produce technical solutions from business specifications
   • Obtain business requirements and business specifications for the client from appropriate person
   • Research and identify the client’s business model
   • Determine technical specifications for the business
   • Clarify and confirm the business problem and key stakeholders’ requirements with stakeholders
2. Evaluate the impact of the technical requirements
   • Review and assess business problems, opportunities and objectives
   • Determine technical requirements in respect of input and output, interface, process flow or quality requirements
   • Analyse hardware, software and network requirements
   • Build business platform based on software solutions
   • Investigate processes to be changed by the business solution
   • Produce an evaluation document on the impact of the technical requirements on the business
3. Produce technical business solutions
   • Develop technical solutions in response to problems and business requirements
   • Determine costs involved to implement the technical business solution
   • Investigate a range of supplier products to determine which one best meets technical requirements
   • Produce a report on the technical solutions addressing the business specifications and recommendations against business requirements
4. Document and validate agreed solutions
   • Forward technical requirements and solution overview to appropriate person for feedback
   • Analyse feedback and incorporate change as required
   • Document changes and distribute to appropriate person
   • Obtain sign-off on final business solution

Performance Evidence

Evidence of ability to:

adapt technologies for required technical solutions

use site design software and hardware

evaluate client specifications against accepted industry practices

develop technical solutions from business specifications

document information that can be shared between businesses

apply design concepts to business solutions

document technical reports

make recommendations and offer optimum design solutions.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

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Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain the client business domain, business function and organisation

explain compatibility issues and resolution procedures

outline configuration of internet protocol (IP) networks

describe common desktop applications and operating systems

explain how to document technical specifications

summarise security protocols, standards and data encryption

explain the role of the following technologies in business systems:

network topologies

network protocols and operating systems

radio frequency (RF) networks

optical networks

mobile cellular networks

core networks

access networks

radio frequency identification.

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